The volume of business of Amazon.com in India has been expanding by leaps and bounds. Internal diseconomies of scale is not letting the business to run flaw less.
I will not mention others' experiences with Amazon rather I should give two simple instances where Amazon.com is losing money in India.
1. I ordered for a crocks, however its size was more than my feet. I applied for refund and return. They money was refunded but the seller never came and collect the shoes. Its now more than an year
2. We ordered for Maths olympiad book for my kid but we got a mathematics book for JEE / IIT. The value of book received is quite higher than Maths Olypiad Book. I wanted to see what happens , the book received is not useful for me ... but still no query came to me after two months.
Certainly a revenue leakage.. the amount is nothing for Amazon but this must be adding loss to the company.
I will not mention others' experiences with Amazon rather I should give two simple instances where Amazon.com is losing money in India.
1. I ordered for a crocks, however its size was more than my feet. I applied for refund and return. They money was refunded but the seller never came and collect the shoes. Its now more than an year
2. We ordered for Maths olympiad book for my kid but we got a mathematics book for JEE / IIT. The value of book received is quite higher than Maths Olypiad Book. I wanted to see what happens , the book received is not useful for me ... but still no query came to me after two months.
Certainly a revenue leakage.. the amount is nothing for Amazon but this must be adding loss to the company.
